Choose the operating model that fits the practice.

1-2 locations

Shield Essentials

For practices that need the IT and security baseline owned, documented, and maintained.

Best when the priority is getting daily support, Microsoft 365, endpoint protection, MFA, backup checks, reporting, and HIPAA policy templates under one accountable lane.

• Core IT Support and account work are owned.
• Security baseline MFA, EDR, and backup checks are covered.
• Monthly view Owners see status without another dashboard.

2-5 locations

Secure Practice

For growing practices that need monitoring, compliance cadence, and security leadership.

Adds SOC monitoring, HIPAA risk assessment, BAA review, phishing practice, vulnerability follow-up, quarterly vCISO guidance, and insurance readiness.

• Active watch Signals and findings get reviewed.
• Evidence cadence HIPAA records stay current.
• Leadership rhythm Priorities are reviewed quarterly.

Multi-site groups

Enterprise Defense

For multi-site operators that need deeper visibility, incident preparation, and executive-level direction.

Adds SIEM and log management, incident response retainer, custom awareness, executive reporting, vendor risk reviews, and a dedicated vCISO cadence.

• Better visibility Logs and alerts tell one story.
• Incident preparation Response roles are defined in advance.
• Executive reporting Leadership sees risk and decisions clearly.